How to Find a Good Temporary Employment Agency? 7 Things to Look Out for

ByMaria Woś

Finding the right partner to handle temporary employment can be crucial to a company's operational efficiency. There are many employment agencies on the market, but not all meet the same standards of quality, transparency, and flexibility.

So how can you distinguish a professional temporary employment agency from one that may generate more problems than benefits? Here are the 7 most important criteria to consider when choosing a partner.

1. Experience and specialization

Not every employment agency operates in every industry. It's worth choosing partners who understand the specifics of your business—whether it's manufacturing, logistics, hospitality, or IT.

Why is this important?
  An agency with experience in a given sector will find suitable candidates more quickly and minimize the risk of turnover.

2. Transparency of processes and terms of cooperation

A good agency clearly communicates:

  • principles of cost calculation,
     
  • rates for employees,
     
  • additional fees (e.g. for overtime, transport, accommodation),
     
  • your obligations as a formal employer.
     

Tip: Avoid companies that hide costs or do not provide contracts for review before starting cooperation.

3. Legality and compliance with regulations

Check if the agency has:

  • current entry in the National Register of Employment Agencies (KRAZ),
     
  • employee and liability insurance,
     
  • correct contracts with employees (avoid "junk contracts" in sectors where they are not recommended).
     

Working with a dishonest agency can expose your company to serious legal and financial consequences.

4. Recruitment process and candidate quality

Ask the agency:

  • where does it source its employees from (locally, from abroad?),
     
  • what does candidate verification look like,
     
  • whether he conducts interviews, tests or introductory training,
     
  • what is the evaluation and complaints system.
     

Good to know: A professional agency presents candidates who match your company profile, not random people.

5. Flexibility and speed of action

In a dynamic environment, it is important for the agency to react quickly – for example, in the event of illness, an increase in orders, or the need to expand the team.

Check: Do they have a database of available resources immediately? Do they offer 24/7 support or a dedicated coordinator?

6. Administrative and HR services

A good agency not only recruits, but also provides:

  • payroll settlements,
     
  • human resources services,
     
  • reporting working hours,
     
  • assistance in the field of occupational health and safety and training.
     

Plus: Online systems for recording working time, digital attendance lists and HR alerts are a huge advantage.

7. Opinions and recommendations

It's always worth checking what other customers are saying:

  • Opinions on Google, LinkedIn, industry portals.
     
  • Case studies – examples of implementation and effectiveness.
     
  • Direct recommendations from other companies in your industry.
     

Summary

Choosing a temporary employment agency is not only an operational decision, but also a strategic one. A partner who understands your needs and operates in compliance with regulations can significantly improve company operations and ensure continuity of production and service.

If you're looking for an agency that operates honestly, effectively, and flexibly, contact us. We'll show you what modern temporary staffing management looks like.

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